Black and White Dog Bone Enamel Charm (11.5mm x 13mm)

All orders are processed within 1–3 business days after payment is received, excluding weekends and public holidays.

Please select the Priority Shipping option for faster delivery times on your order.

Shipping Policies

• Please be aware that all shipping fees are non-refundable.
• Please ensure that the shipping address is correct during the checkout process. If an incorrect or incomplete address is provided, packages may be lost, and any extra fees incurred (e.g., shipping and restocking fees) will be the responsibility of the buyer. This applies to unclaimed packages as well.
• Shipping fees are calculated based off a variety of factors, such as the weight of the product and the distance from New York to your location!
• For example, an order of $10 before shipping fees will be subject to a 20% restocking fee if the buyer chooses not to re-ship the package—a refund of only $8 will subsequently be issued. 

Return Policy

• All refunds are subject to terms and conditions.
• Please be aware that we currently do not offer free returns; buyers will be liable for return postages. 
• All return orders must be shipped out within 14 business days of the package's delivery, after which the return order will be subject to a 15% late fee.
• In the event that an incorrectly-posted or unclaimed package is returned to us and the buyer chooses not to re-ship the package, the order will be subject to a 20% restocking fee.               

Cancellation Policy

• Cancellations will only be accepted within 24 hours of order placement, after which cancellations are subject to a 15% fee.
• No cancellations are allowed after shipment.